• News
    • Australian customer service levels fall behind the world
      15/07/2010
      ...more
    • STW Strengthens Field Marketing offering
      5/07/2010
      ...more
    • New Customer Reporting Platform
      21/11/2009
      HOED's new reporting platform provides clients with improved reporting, flexibility and integration of data sources.
      ...more
    • Mystery shoppers police customer service
      1/02/2009
      ...more
    • Service Dives to a new low
      29/01/2009
      ...more
    • Key Elements of Best Retailers
      7/01/2009
      A new study has identified the outstanding elements of the best retailers in Australia.
      ...more
    • STW Appoints Chief Operating Officer
      15/09/2008
      ...more