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Your Privacy

As part of our commitment to quality service to all our clients, HOED Holdings Pty Ltd has implemented a stringent approach to the handling of information that we receive as part of our Customer Service measurement programmes.

Privacy Policy

HOED Holdings (Pty) Ltd (ABN 37002 898 991) is a wholly-owned subsidiary of STW Communications(ABN 30 856 062 171).

HOED is committed to ensuring that your personal information is handled in an appropriate manner and in accordance with the Privacy Act 1988. We require the details requested on our website, in our surveys and in client records and transactions, including your name and address:

• Offer you appropriate products and services
• Provide you with reliable data and information
• Facilitate your participation in and administer HOED
• Send you communications
• Conduct marketing activities and market research

If you do not provide the details we will not be able to process your information. This information is essential for us to be able to accurately identify you. If you have provided personal information about other people, you warrant to us that you have their permission to do so and that you have made them aware of the information in this Privacy Policy.

We try to make sure that the personally identifying information you provide us remains private. Occasionally, we partner with or subcontract with other companies and individuals. Such companies or individuals may have access to personally identifiable information about you, but only as needed to perform their functions. We will not sell, rent, trade or otherwise disclose the personally identifying information you provide us to anyone outside of the STW Corporation and its affiliated companies, unless disclosure is required by law or desirable to permit us to exercise our legal rights or take action regarding illegal activities, or we have a good faith belief that you are in violation of the terms of service. If all or part of our company is sold, merged, or otherwise transferred to another entity, we may transfer personally identifiable information as part of that transaction.

By completing the details you consent to HOED Holdings collecting and using your personal information and contacting you for the purposes mentioned above or related purposes and also to share your personal information with other organisations to achieve those purposes.  The information may be made available to:

• Organisations providing services to HOED
• Organisations who provide electronic funds transfer services, credit account processing and related services
• Other companies related to HOED
• Third parties requiring data for the conduct of market research and analysis

The personal information provided will be held in a database. Individuals can have access to the personal information we hold about them at any time by contacting our Customer Service Team.