Welcome to HOED Mystery Shopping
Find out more about our business:
The HOED Service
HOED Mystery Shopping prides itself with its reputation for providing excellence in customer service analysis and reporting. Find out more about the HOED service and code of practice.
Mystery Shopping
Mystery Shopping is a form of market research. Find out more about Mystery Shopping and how it can help your business.
Our Company
HOED Mystery Shopping has developed into a unique retail consulting company that specialises in measuring and quantifying customer service over the 22 years it has been in business. more...
Our People
Find out about the people behind our business on the people page.
Privacy
As part of our commitment to quality service to all our clients, HOED Holdings Pty Ltd has implemented a stringent approach to the handling of information that we receive as part of our Customer Service measurement programs. more...
Accreditation
To ensure that our clients receive the best possible service HOED undergoes and IQCA audit annually. Find out more about our stringent audit requirements on the accreditation page.
Affiliations
HOED Mystery Shopping is affiliated with various industry groups. Find out more on the affiliations page.
Contact
Find out how to get in contact with HOED Mystery Shopping on the contact page.